Refund policy

Returns

Due to the nature of our products, including but not limited to perishable goods and personal care products, we do not currently offer returns, exchanges, or refunds at this time. If you have a concern regarding a product, please contact us directly at info@helleborusbotanicals.com. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Pictures should be submitted to info@helleborusbotanicals.com.